Multilingual AI Translation Layer

Speak Your Customer’s Language — Instantly

Real-time translation across chat, email, and social — without changing your tools.

Why It Matters

Serve customers in any language without adding new tools or slowing teams down.

Lost customers due to language barriers
Hiring native speakers for every market is costly
Inconsistent tone across languages
Delays when using manual translation
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How We Solve It

Translate instantly, keep brand terms intact, and plug into your channels.

Step 1 — Auto‑Detect & Translate

Real time

We detect the language and translate messages both ways as the conversation flows.

Auto‑detect → Translate
Step 2 — Glossary & Brand Terms

Consistent tone

Lock key phrases and product names so translations keep your brand voice consistent.

Glossary (12 terms) Keep Brand Terms
Step 3 — Channel‑Native

Chat, email, social

Works inside your helpdesk and messaging tools so agents never switch tabs.

Integrates: Chat / Email / Social

Go Global Without Changing Your Stack

Translate at the edge, keep quality high, and keep your workflows intact.

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FAQs

What languages and scripts are supported?

100+ languages across Latin, Cyrillic, Arabic, CJK, and more. Right‑to‑left scripts are fully supported.

Can we add custom glossary or forbidden terms?

Yes. Upload a glossary and block‑list to enforce preferred translations and avoid risky phrases.

How do you handle data residency and PII?

We offer region‑pinned processing and automatic PII masking. Data retention and access are role‑based.

What’s the latency for real‑time chat?

Typically 100–300ms per message depending on language pair and network. Streaming mode keeps chats snappy.